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Market Research


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Testimonials



...It has cut admin time significantly, increased efficiency and driven higher engagement levels. Switching to GiftPay was the best decision we made to manage our customer voucher rewards scheme. It has cut admin time significantly, increased efficiency and driven higher engagement levels. The team provides unparalleled client support too. If you're looking to revamp your rewards scheme, GiftPay is the future.
Chris Capablanca, Campaigns and Panel Manager, Nectar
... we've had some real positive feedback and it's also made a huge difference internally... GiftPay is a great and simple way to thank panellists for taking part in research projects when possible, the flexibility of places to spend has been a real appeal to our disabled panellists and the parents of disabled children, allowing them to purchase items they need, rather than limiting them to a luxury online purchase via another brand – we've had some real positive feedback and it's also made a huge difference internally with the administration process and freeing up resource in my team.
Wayne Laws, Customer and Market Insight Manager, Scope
...The flexibility and customisation options are great. We love GiftPay! We use it to issue rewards across a few different initiatives, and it's so easy to use. The flexibility and customisation options are great. The customer service is amazing, whenever we have any questions the team is super quick and helpful.
Bri Turkel, Director of Customer Marketing, Future Finance
...quick and easy for our staff to use and offers a wide range of redemption offers. GiftPay has been an excellent addition to our rewards scheme and our staff appreciate the flexibility and choice that it has to offer. It has proved a great solution for ScS when delivering incentives to staff as it is quick and easy for our staff to use and offers a wide range of redemption offers.

The support team have been outstanding with any queries we've had and they have responded promptly and accurately.
Kelvin Bowes, Regional Logistics Manager, ScS
...offers the best customer service experience. We absolutely love GiftPay, which is an overall amazing platform. It is pretty straightforward to use, and offers the best customer service experience.
Sasha Tsai, Sales Manager, Freshasia Foods Ltd
...Thank you again for being so helpful and accessible when needed. Keep up the amazing hassle free service! I have used GiftPay for over two years now and have introduced it to various companies I have worked for as part of their employee incentives scheme. GiftPay is super easy to use and all of the employees look forward to receiving their vouchers each month. GiftPay offers such a wide range of vouchers for so many retailers which comes in handy whether they're using it for a food shop in ASDA or splashing out on a new TV from Currys. It suits all of our employees which is what we wanted from an employee incentive.

GiftPay's website is quick and simple and if I ever have a query I can pick up the phone or email and get a friendly account manager who is always happy to help!

I have never had a problem or complaint about GiftPay from an admin side of things or from someone who receives the vouchers. Thank you again for being so helpful and accessible when needed. Keep up the amazing hassle free service!
Helen Burden, Operations Manager, Altrix Technology Limited
...I cannot believe we did not do this years ago - and trust me we will do this for years to come! Perfect way to order over 4,000 staff Christmas Gifts going to over 40 locations!

At the push of a button the Christmas Vouchers were ready to go.

So simple and easy, no hours lost at the shops wondering what to get, no hours spent wrapping and organizing shipments, no worries if goods did not turn up on time, and our account manager ready to help with any questions if they popped up!

I cannot believe we did not do this years ago - and trust me we will do this for years to come!
Nicola Cuthbert, Allity
The feedback was overwhelmingly positive... I received the voucher as well, and I loved how it opened up. The logo looked great and the ease of finding stores where we can spend the money is fabulous.

Mostly, the teachers were incredibly impressed with the donation option, and have taken this up, with most sending the money to support Mental Health during this lockdown period.

So thanks again, I am so grateful to have discovered GiftPay.
Heidi Bampfield, Haileybury Private School
...It has revolutionised the way we reward our market research participants... We have been using GiftPay for over 2 years now. It has revolutionised the way we reward our market research participants, and our administration load. We simply collect email addresses, and use GiftPay's friendly portal to deliver gifts in a few simple steps. Using GiftPay also means our researchers no longer need to carry cash, and can instead issue group or workshop attendees with a printed voucher or we can email gifts after events. Our finance team love it as they no longer need to deal with obtaining and reconciling cash. Winning all round!

We've built a really great relationship with the support team, and value their responsiveness with us and with our participants when required. Thanks GiftPay for helping streamline this really important aspect of our market research business.
Louise Egan, General Manager, Operations, Bastion Latitude
... truly innovative and has been a resounding success... We write to convey our delight and admiration we have of your impressive redemption program - GiftPay. It has more than solved our time and expense fulfilment issues.

GiftPay is easy to use, integrates well with our own internal best practice systems and provides a world class professional and unbiased standard that has delivered a level of value to our end user that is immediate, efficient and painless.

The streamlined process and ease in which vouchers are delivered and recorded is truly innovative and has been a resounding success in delivering savings in time (handling & delivery), reporting and increasing customer satisfaction levels for us.

Your support team are courteous, accommodating and readily available - they exemplify and tick all the boxes in terms of our trading agreement guidelines.

GiftPay has become a valued extension to our business and we are happy to endorse the program - in fact, we have (and will continue to do so) recommended the program to many of our trading partners and internal stakeholders within the Linde group.

We look forward to continuing our working relationship with Unified Incentives and using the GiftPay redemption program, a program that is... 'Priceless'.
Tony Gersback, Marketing & Communications Manager / Buying Group Manager, Elgas Ltd
...GiftPay saved so much administration time for our rewards team, and was quick and easy for our members to use, too. We needed a straight-forward, easy-to-use (for both our team and our members!) way to implement an upcoming short-term campaign – and we are so pleased we went with GiftPay. The GiftPay system enabled us to quickly and easily ensure all our members received their reward – and provided them with a range of retailers and options to make the choice to best suit their needs. GiftPay saved so much administration time for our rewards team, and was quick and easy for our members to use, too. After the success of this campaign, we have also introduced GiftPay as the system to use for all internal staff incentives – and the choice of retailers and flexibility of redemption has proven to be a big hit with our internal team, too! The service from the team at GiftPay has been great, with all questions answered promptly.
Suzanne O'Bree, Loyalty Manager, Choice Hotels Asia-Pac
We switched to Giftpay and the difference has been incredible... Previously, to reward customers for referrals we used a competing gift card solution and it was a nightmare - cards not making it through, credit card needed for every transaction, complaints from our customers and so on. We switched to Giftpay and the difference has been incredible - simple to use billing, no complaints from our customers and uploading a list of recipients to send literally takes a few clicks with the templates we have built. Will never use another company for our gift card programs - highly recommend.
Duncan Jones, Head of Acquisition, Cluey Learning
...if you operate a rewards site then I can't recommend it highly enough. GiftPay is a superb additional to our rewards scheme and our members love the flexibility and choice that it offers. It took minutes to set up, it's easy to use for both members and administrators, and if you operate a rewards site then I can't recommend it highly enough.
Roger Neyland, Director, The Digital Edge
A complete service supported by helpful and professional staff. A complete service supported by helpful and professional staff. We were happy at day one and the relationship has only improved 2 years later. Having GiftPay as a partner has helped us to succeed and we recommend them as a 1st class provider.
Jade Lowe, Director, Octopus Group
...It saves us a heap of administration time and customers find it easy to use... GiftPay has been a wonderful tool for us at AFS. It saves us a heap of administration time and customers find it easy to use. It has transformed the way we reward our research participants.
David Primrose, Group Sales and Marketing Director, AFS Smart Askers
...It has been easy to use and respondents love the choice of offers... We were very excited about the introduction of GiftPay as it met our immediate needs of a simple and versatile payment system. We loved the fact that all it required was a person's email, which helped with privacy concerns from our respondents. It has been easy to use and respondents love the choice of offers and the 3 years redemption.
Karen Johnston, Director, Stable Research
...saves us money in delivery costs and admin time... Giftpay has proved an ideal solution for Student Edge when delivering incentives to members as it is quick and easy for our staff to use, offers a wide range of redemption offers to appeal to everyone, and is not only cost neutral but actually saves us money in delivery costs and admin time. After trialling the service on a small project I was so impressed that we quickly ramped up our use to cover all our projects.
Kevin Pickett, Head of Research, Student Edge
...a great and simple way to offer our panellists instant rewards... GiftPay is a great and simple way to offer our panellists instant rewards with a large variety of rewards options to choose from.
John Karathomas, Director, I-view
...easy to use and extremely convenient... This service is easy to use and extremely convenient; the representatives at GiftPay are very helpful.
Gurleen Sagoo, Project Manager, Researchpanel
...innovative and effective... GiftPay is an innovative and effective way to reward survey respondents.
Dylan Murray, COO, SurveyTalk

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